in your pocket, on your t...

"So, Ian loves his iPad, Angela prefers her Andoid, Philip is an iPhone fanboi and Dave just likes his desktop. Not forgetting, manager Wayne who dips in and out using the web. Cool, no problem! Only Target Helpdesk lets your whole team work the helpdesk, anywhere, any way you want!

Convert emails into ticke...

"It's like your own personal assistant. Target Helpdesk will monitor your email, convert relevant ones to tickets, let the client know and even assign it to the relevant person or team! More time for you, means more time to tidy that desk!

Assign calls automaticall...

"This really is working smarter. You make the rules, and calls will be assigned automatically! It's like you're the ticket controller, even when you are on holiday.

Track time spent. Report ...

"Spending time looking after people or equipment? Target Helpdesk makes it so easy to track that time so you can show just how valuable you are!