Our mission: To provide easy-to-use, enterprise-class customer service and helpdesk software and service, cost-effectively.
At last, customer service and helpdesk software that does much more than call logging...
Internal Helpdesk
"...a big thank you to you and your team for helping us with our implementation of the helpdesk system."
Group IT Support Manager
The Priory Group
Service Management
"...so impressed with our ability to track everything now.... Just thought you would like to know..." Solutions Operations Manager
Toshiba Business Solutions
Helpline Service Desk
"...the live queries facility is excellent – It saves time and produces far more accurate results on the type of reports we wish to produce – exactly what we need, thanks!..." Consultant, Enviros
The Technology
* Windows * .NET Framework * Desktop/Web/Mobile * SQL Server
Rent it. No minimum contract. - from £15/US$23/€17/AUS$32 per month
Be organised, response and effective using Target Helpdesk.
Feature rich - Email, LDAP, Web, Time tracking, Service Level Management...
Cost-effective - check our pricing, we have nothing to hide!
View screenshots - see what a nice, simple user interface you get
Watch videos - let us talk you through our software in action
Download your FREE Edition - move from an email inbox-based system or your existing customer service and helpdesk software onto Target Helpdesk quickly and easily
New: Companion products now available including Survey Server, LiveReport Designer, Report Server, CRM Mailer. Learn more...
Looking for a feature?.
It's not exhaustive but it will give you an idea of the key functions of Target Helpdesk. Compare now
Short on time? Get a demo from an expert today. See the benefits quickly, ask any questions you have. We are sure you will be impressed. Book your demo now or call us on +44 (0)845 9000 521 or US Toll Free 888 9000 421
Still using inbox or Excel to track your requests? Get your own Target Helpdesk today with all the features you need to achieve your helpdesk targets. Download now
Aoife (pronounced "Eefa") is the beautiful daughter of Matt Allen, Founder. Aoife went to heaven 15th July 2010
Help us raise money for SPARKS charity in Aoife's memory - Donate
What do our customers think?
Don't take our word for it, read what our customers say!
Your search for the perfect Customer Service and Helpdesk Software is over.
You've found it right here. Target Helpdesk isn't just a call logging system. Target Helpdesk is an all in one package that does everything for you (apart from making the tea perhaps!). It's the helpdesk solution causing a revolution...
You've nothing to lose. In fact, once you've tried Target Helpdesk Software you'll wonder how you ever coped without it.
It's the time saving, stress reducing, happiness boosting way to run an effective customer service helpdesk.
Helpdesk software. It's all we do. At Target Helpdesk Software, delivering the best helpdesk software and Knowledgebase solution to help you improve your helpdesk management is our focus. Whether you are looking for Helpdesk or Knowledge management software, or a convenient hosted helpdesk service, our affordable, fast-to-implement, easy-to-use integrated solutions include flexible helpdesk management and knowledge management functionality, along with a helpdesk portal (for clients and operators), powerful reporting, and helpdesk reporting tools.
1 - Fast implementation
